19 of 21 policies recorded

Holland America Line policies

What Holland America Line publishes about its own policies, each answer dated and linked to the page we read it from.

What it costs

US $18.00 per guest per day, or US $20.00 in a suite

Checked 2026-09-21

Wifi & internet

Satellite internet is sold in plans and billed to your onboard account

Checked 2026-09-21

Quench, Signature and Elite packages — all have a daily drink limit

Checked 2026-09-21

Holland America Players Club — free to join

Checked 2026-09-21

Full laundry and dry cleaning on every ship, for a fee

Checked 2026-09-21

Booking & changes

Reduced deposit when you book your next cruise on board

Checked 2026-09-21

120 days before travel begins, on every cruise

Checked 2026-09-24

Full refund to 120 days out, nothing inside 60

Checked 2026-09-24

120% of the difference as onboard credit, within 72 hours of booking

Checked 2026-09-24

On board

Smart casual in the dining rooms, with Dressy Nights

Checked 2026-09-21

Bringing alcohol

Wine and champagne only, with a US $20 corkage fee per bottle of 750 ml or less

Checked 2026-09-21

Bringing water & soda

Water only, within a fixed allowance per stateroom

Checked 2026-09-24

Prohibited in staterooms and on balconies

Checked 2026-09-21

24-hour in-room dining

Checked 2026-09-21

Loyalty

Loyalty program

Mariner Society — Star, Two-Star, Three-Star, Four-Star and Five-Star Mariner

Checked 2026-09-21

Not recorded yet.

Not checked yet

Getting on and off

Check-in & boarding

Online check-in should be completed at least 30 days before departure

Checked 2026-09-21

Not recorded yet.

Not checked yet

Who can sail

Nobody under 21 may book, and any guest under 21 must share a stateroom with someone 21 or older

Checked 2026-09-21

A wheelchair is the primary aid for getting on and off the ship

Checked 2026-09-21

Dedicated solo staterooms with no single supplement on Pinnacle Class

Checked 2026-09-21